Facility Policies


  • Care for all who enter the Y’s doors.
  • Provide leadership to help those around you who are unfamiliar with the facility and equipment.
  • Be responsible for how you act and what you say.
  • Empower yourself to remind others gently, if need be, about appropriate behavior at the Y.
  • Honesty is always the best policy.


  • Disrespectfulness of others, the facility or equipment.
  • Derogatory actions or demeaning remarks about race, creed, gender, or appearance.
  • Theft or destruction of Y property.
  • Public displays of affection other than holding hands.
  • Swearing
  • Fighting
  • Spitting
  • Smoking anywhere on the Y campus is prohibited.
  • Use of drugs or alcohol anywhere on the Y campus is prohibited.
  • Clothing that portrays graphic violence or language or is offensive. Proper attire must be worn throughout the Y.
  • Activity or behavior that could be interpreted by staff as having gang affiliation.
  • Other behaviors deemed inappropriate.
  • Carrying or concealing any weapons, devices, or objects which may be used as weapons.


  • Youth ages 14-17 are required to have their hand stamped to be on the fitness floor and use the whirlpool. Youth ages 14-17 must present their membership card or ID to receive stamp when checking in at the Welcome Center.
  • Children must be 8 or older to be in the building without the direct supervision of a parent or a responsible person of at least 14 years of age.
  • Children 7 and younger must either be under the direct supervision of a parent or a responsible person of at least 14 years or older.


  • A maximum of 6 people are allowed in the Simulator room unaccompanied. Up to 15 are allowed if booked as a Party.
  • Youth under the age of 16 must be accompanied by an adult (18+).
  • ​​​​​​​Only enter the booth/screen area when needing to retrieve a ball.
  • Golf clubs, shoes and/or sneakers must be clean. Metal spiked golf shoes are prohibited.
  • Only the equipment provided by the Marshalltown Y can be used, including golf balls and tees. (Personal golf clubs may be used only if they are clean)
  • Stay alert at all times while inside the simulator room. Sports balls may be in motion with use of the simulator. Stay clear of the simulator mat if not participating in play.
  • Swinging should only take place on the hitting area of the mat. No swinging or practicing outside of the simulator for safety reasons. Your shot must always be directed towards the hitting screen.
  • Sports equipment is only to be played with on the simulator mat.
  • Food and drinks are prohibited in the simulator room. They are permitted in the party room only if rented as a party.
  • Alcohol is strictly prohibited in the Y.
  • We kindly ask that you exit the simulator room at the end of your designated time.
  • Marshalltown YMCA-YWCA has the right to stop and refuse the allowance of “play” to customers that do not follow these rules.
  • Customers may be held financially responsible for any damage caused by misuse or failure to follow these rules. The Marshalltown YMCA-YWCA may charge a player a reasonable fee if they need to pursue a rule violation as well as the actual cost to repair the damage. If the damage causes the simulator to be unusable, the customer may be charged $200.00 per day in addition to repair costs for the days the Simulator is not working. So please, play smart! (So we never have to apply this rule!)


  • Youth ages 12 or older may use the courts without supervision.
  • Youth ages 8-11 may use the courts under the direct and constant supervision of a parent or guardian.
  • Children 7 and under are not allowed on or in the courts.


  • Youth age 14 and older are allowed on the fitness floor unsupervised and may also participate in fitness classes.
  • Youth ages 10-13 along with a parent/guardian may attend Parent/Child Fitness Orientation. Youth will then be able to use the main fitness equipment and take group fitness classes. Parent/guardian must accompany the 10-13 year-old and remain with them at all times.


  • Youth ages 14 and older may use the track unsupervised.
  • Youth ages 8-13 may use the track only under direct supervision of a parent/guardian.


  • Children under age 8 must have supervision in the pool area by someone age 14 or older.
  • Children under age 6 must have active supervision in the water by someone age 14 or older.
  • A one-time swim test is required for all youth under age 18 to determine swim ability.
  • All swimmers must wear swim suits in all pools and spa. Clean shorts or shirts may be worn over the suits, no cut-offs.
  • All toys or flotation aids must be approved by lifeguard.
  • Rough play/horse play not allowed.
  • Persons with contagious skin conditions should not enter pool or spa.
  • Persons with medical conditions, including pregnancy, should abstain from spa or slide use.
  • Must be 48 inches tall to use the water slide.
  • No goggles, flotation devices and shorts with rivets allowed down the waterslide.
  • In accordance with State of Iowa pool and spa code, patrons should only use spa for 10 minutes at a time.
  • Must be 14 or older to use the spa when a lifeguard is present in the Rec Pool area.
  • Must be 18 or older to use the spa when no lifeguard is on duty in the Rec Pool area.
  • Cameras or recorders of any kind not allowed unless approved by management with the exception of competition events.

Locker Rooms

Adult Locker Rooms

The Men’s Locker Room is provided for use by adults age 18 or older only. For the respect and safety of all members, children under age 18 are not permitted in the adult locker rooms at any time. Adults with children should use the appropriate child-friendly locker room.

The Women’s Locker Room is provided for use by adults age 18 or older only and nursing mothers. For the respect and safety of all members, children under age 18 are not permitted in the adult locker rooms at any time. Adults with children should use the appropriate child-friendly locker room.  (Exception:  Mothers may use this space for nursing.)


Boys and Girls Locker Rooms

The Girl’s Locker Room is provided for use by:  Females ages 8 and up, Girls up to age 8 escorted by a female parent or guardian, and boys up to age 3 escorted by a female parent or guardian.  

The Boy’s Locker Room is provided for use by:  Males ages 8 and up, Boys up to age 8 escorted by a male parent or guardian, and girls up to age 3 escorted by a male parent or guardian.  


Family Locker Room

Parents with children who are 8 or under and people with special needs may use the Family Locker Rooms.

Membership & Admission Policy

Membership at the Marshalltown YMCA-YWCA and admission to its facilities and programs is a privilege, not a right. 
The Marshalltown YMCA-YWCA reserves the right to deny membership, suspend or revoke the membership of any person whose behavior, whether on or off the Y premises, is judged by the Executive Staff and Board of Directors either to be in conflict with the welfare of the Y patrons or staff, or in violation of the Marshalltown YMCA-YWCA mission, as expressed in the mission statements found in the Y’s seasonal brochures, on the Y’s website and in the by-laws. 

USDA Food Program nondiscrimination statement

In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity.

Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.

To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online  at: https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:

  1. mail:
    U.S. Department of Agriculture
    Office of the Assistant Secretary for Civil Rights
    1400 Independence Avenue, SW
    Washington, D.C. 20250-9410; or
  2. fax:
    (833) 256-1665 or (202) 690-7442; or
  3. email:
    [email protected]

This institution is an equal opportunity provider.